How does Refer-A-Friend work?

Share your referral link to your friends and family from the Rewards Page.

1. You can enter their email address and we can send them an email with their discount coupon. You can also share your unique referral link by email or SMS, or sharing the referral through Facebook, Twitter, or Messenger.
2. Your friend must either: click your referral link to go to our website, or copy-paste the referral link onto their browser’s url box.
3. If the pop-up asks for an email address first, your friend should enter their email address first to get the coupon code. Do not worry, this is not forcing them to create an account 😊, this is just for you to get your rewards points!
4. For you to earn your rewards points and for the discount coupon to work for your friend, your friend must meet the order minimum requirement for their first order.
5. You will also get a Rewards email letting you know you earned your points when your friend successfully places their first order with us! You can also see your earned points under Rewards History.

I received an error message when referring friends through the email referral box. What went wrong?

We are sorry to hear that. There are a couple of scenarios that could have triggered the error message.

The first possible scenario is that there was a mistype in one of the email addresses that you entered, or you forgot to put commas between multiple emails to separate them.

To eliminate confusion over what occurred, we recommend that you go back and enter each email address one at a time, clicking ‘send’ after each one rather than uploading them all at once.

If you are still having problems using the email referrals, we recommend using your unique referral link or sharing the referral through Facebook, Twitter, or Messenger to receive credit. Please contact our customer service team via info@dragonherbs.com if you need further assistance.

I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?

Thank you so much for sharing us with your friends! We really appreciate it.

Referred friends must be a first-time customer for both of you to receive the referral rewards. The referral must be initiated through our rewards referral box on your personal rewards page or through your unique referral link also found there. In addition, referred friends must be logged in when completing their first purchase.

​​​Points will be added to your account as soon as your friend completes their first purchase​ that meets ​​the $50 order minimum requirement​ on our website.

When this happens, you will receive an email letting you know that one of your referrals made a purchase using your code and that a reward was added to your account. You can also check your “Rewards History” to see a list of any points that you have received for referrals.

If you still don’t see the points added to your account, please contact o​ur ​team​ ​at​ info@dragonherbs.com, ​with the email address you used for referring and the email address your friend used to purchase in hand, and our team ​​look into the issue for you.